Last modified: November, 2012 ( view archived versions)
- Information We Collect and Why We Collect It
- How We Use and Share Your Information
- Access to Your Information and Choices
- Security of Your Information
- International Privacy Practices
- Questions and How Contact Us
2. INFORMATION WE COLLECT AND WHY WE COLLECT IT
Information You Provide To Us. You can provide information to us on our Site through various means, including:
- Newsletter sign-up
- Feedback forms
- Contact us forms
- Online email forms
- Request for information forms
- Online Chat
The information we collect includes personal information, such as
- Email address
- Telephone number (e.g., home, work, mobile)
- Interest and hobbies
- Other feedback you provide to us
No Information From Children Under Age 13. If you are under the age of 13, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we might have any information from a child under the age of 13, please Contact Us Online or call us at 1-866-348-5661.
Google Analytics. We use Google Analytics to help analyze how users use the Site. The Google Analytics tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ us of the Site and to compile statistical reports on website activity for Fiskars. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.
Pixel Tags. We may use “pixel tags,” also known as “web beacons,” which are small graphic files that allow us to monitor the use of our websites. A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server.
3. HOW WE USE AND SHARE YOUR INFORMATION
To Provide Information. As described above, we collect information from you so that we can provide information about our products and services that you request from us. We use your personal information to contact you about your requests. We may send you information about our products and services, and new offerings.
We may use third parties to help host our Site, send out email updates about the Site, provide marketing and advertising services for us, remove repetitive information from our user lists, and process payments. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service. We use demographic information to better understand our customers, and improve our products and services.
Advertising and Marketing. We may use how you browse and shop in order to show you ads for Fiskars or our advertising partners that are more relevant to your interests.
Some websites may belong to ad networks that use your browsing history across websites to choose which ads to display on their sites; the displayed ads may include advertising for Fiskars. To learn more, and to opt out of seeing interest-based advertisements on these sites, visit the Network Advertising Initiative and the Digital Advertising Alliance websites ( www.networkadvertising.org and www.aboutads.info). Websites may also offer their own opt-out methods for interest-based advertising.
Your Consent. We will share personal information with companies, organizations or individuals outside of the Fiskars when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information. Sensitive personal information is a particular category of personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.
Legal Requests or Requirements and to Prevent Harm. We will share personal information with third party companies, organizations or individuals outside of Fiskars if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Fiskars, our users, customers or the public as required or permitted by law.
4. ACCESS TO YOUR INFORMATION AND CHOICES
If you have questions about personal information we have about you, need to update your information, or want to opt-out of receiving marketing and promotional emails from us, you can Contact Us or call us at 1-866-348-5661. You can also opt-out of receiving marketing emails by using the opt-out method included in our marketing emails. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
5. SECURITY OF YOUR INFORMATION
We use trusted third party service providers to store your personal information. We require our service providers to utilize industry standard security safeguards and measure to protect the security and privacy of your information. However, since the Internet is not a 100% secure environment, neither we nor our service providers can guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
6. INTERNATIONAL PRIVACY PRACTICES
As a global company, Fiskars has separate privacy policies for its international offices. Fiskars websites, including websites directed to residents in countries and jurisdictions outside of the United States, are operated and managed on servers located and operated within the United States. By using and accessing our Sites, residents and citizens of countries and jurisdictions outside of the United States agree and consent to the transfer to and processing of personal information on servers located in the United States, and that the protection of such information may be different than required under the laws of your residence or location.
8. QUESTIONS AND HOW CONTACT US
2537 Daniels St
Madison, WI 53718
Please direct product or warranty related inquires to us at firstname.lastname@example.org.