Frequently Asked Questions
Traveling Sprinklers
1. My sprinkler is moving backwards.
A: If the sprinkler is traveling backwards, you most likely have your spray
arms on incorrectly. The arms should both be facing outward and in the shape
of a “Z” instead of an “S”.
2. My sprinkler is not moving.
A: The sprinkler needs to build up pressure in the hose before it begins to
travel. Please allow a few minutes for this to happen. The sprinkler will
travel very slowly-you can barely see it move. Walk away for 10-20 minutes
and return to see if the sprinkler has traveled. If it has not, your sprinkler
arms may be on incorrectly. Please refer to the instruction manual for proper
installation instructions.
3. My sprinkler is making a clicking sound.
A: A clicking sound is a good indication that one of the internal gears has
been stripped. Please contact the consumer service department to order the
necessary parts for repair, or you can order online. You will need a new
plastic motor assembly with shut-off, part number 77376.
A: The shut-off feature is designed for use in a well-kept yard. If the grass is too thick or there are bumps in the yard, the plunger could turn itself off. Also, if the hose is too large and the plunger is hitting the hose, it could turn itself off. If the above issues have been addressed, you will need to order a new plastic motor assembly, part number 77376.
5. Can the sprinkler be used on freshly seeded lawn or in my garden?
A: We recommend using the sprinkler on a well-established lawn only. The sprinkler
wheels need an established root system in order to travel. If you use the
sprinkler on any other surface, the unit may bog down or strip gears. The
sprinkler cannot be used on concrete sidewalks, patios, etc… at any
time.
6. My spray arms tips have come out-can I get replacements?
A: The spray arms tips are not available for replacement. You will need to
order a spray arm assembly, part number 77506.
Simple Soaker
7. Can two Simple Soakers be used in series?
We recommend using the Simple Soaker individually. A loss of coverage distance results
when multiple Simple Soakers are combined. 5 heads is the optimal number
of heads for efficient operation. If you would like to water more than one
area, we suggest using a “Y” connect and alternating water between
two Simple Soaker systems.
8. How many heads can be used with a Simple Soaker ? (Can additional
heads be added?)
In our testing, 5 is the optimal number of heads for most areas. If you have
strong pressure and flow at your house, you may be able to add additional
heads. Or if you are planning to water a smaller diameter area around each
head, more heads can be added, but may reduce the coverage radius of each
head.
9. Are other add-on accessories available for the Simple Soaker ?
There are some additional items listed on the instruction sheet included with
the Simple Soaker . Those include: a timer for pre-set watering, additional goof plugs,
extra risers, deflectors, additional heads and stakes to position the tubing.
10. When I turn on my Simple Soaker no water comes out. What’s
wrong?
You need to adjust the heads on the nozzles so the spray comes out. Just turn
them to the left to allow water to flow freely.
11. What should I do with my Simple Soaker in the winter?
You may leave your Simple Soaker outdoors, just detach the hose from the spigot. If you
live in an area where freezing temperatures are likely to occur, we recommend
storing the Simple Soaker nozzles/spikes indoors during winter. If water freezes inside
the unit, damage can occur.
12. How many gallons per minute does the Simple Soaker
use?
This depends on the above parameters as well as the number of heads used and
the length of the tubing used. On average, 5 heads with 50’ of tubing
use about 3-1/2 gallons/minute. Fewer number of heads reduces the gallons/minute
used.